Types of Information We Collect
Personal Information You Provide to Us
Signata collects Personal Information and Anonymous Information from you when you visit the Site. “Personal Information” means any information that may be used to identify an individual, including, but not limited to: a first and last name; e-mail address; a home, postal or other physical address or other contact information; title, occupation, industry, place of employment, or personal interests; and other information necessary to provide a service that you requested. “Anonymous Information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons. We collect Personal Information and Anonymous Information, as described below.
We collect Personal Information from you in the following instances:
- If you register for a seminar, webinar, or event, we will collect your contact information, your place of employment, and your job title.
- If you register for customer support, we will ask you to provide your contact information, login ID and password, customer support PIN, License server HostID or serial number, and your preferences.
- If you submit an employment application, we will ask you to provide your name, phone number, resume, and cover letter, and any information contained therein.
- If you would like to receive information from us (investor or otherwise), you must provide your name, contact information, and a description of your comment or question.
- If you e-mail us directly via an e-mail hyperlink to provide us feedback or to ask us a question regarding the Site or our business, we will collect any information contained in such e-mail.
- If you download software from the Site, we will collect your contact information, place of employment, job title, job function, and intended use of the software.
Personal Information Collected Automatically
Use of Personal Information
We collect Personal Information from you to fulfill your requests. For example, we may use your Personal Information to process an employment application, should you submit one to us. We may also use your Personal Information to send you information that you requested, or to confirm registrations, purchases, or service request submissions.
We may use your e-mail address to notify you of products or services that may interest you, such as to keep you informed about events or other items of interest, to notify you of recent updates to our Site, or to provide you with product news notification (such as patch releases). You may opt-out from receiving promotional or marketing e-mails by notifying us at the address specified at the bottom of any unwanted e-mail. These opt-out procedures may not be available for transactional or relationship messages, such as e-mails that are necessary to provide you with confirmation of a completed transaction (such as a purchase, service request, or change in your user profile), to provide you with warranty information regarding a particular product you purchased, provide notification of changes of terms of service, or to provide you with important information about the use of a product that you have purchased or software that you have downloaded.
We may use your mailing address or telephone number for a variety of Signata-related reasons. We may send you periodic mailings or telephone you to inform you of new products, services, or events. If you do not wish to receive such calls, you may request to be removed from the call list at the time of the call.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that make the information personally identifiable to you. We use this Anonymous Information to perform statistical analyses of users’ aggregate behavior so that we may enhance the content of our services and improve site navigation.
Disclosure of Personal Information
Your Personal Information will generally not be shared, sold, traded, or rented to individuals or other entities (such as direct mail organizations). However, we may need to provide your Personal Information to third parties to charge your credit card or deliver specific services to you (such as support services or shipping). These third parties are required not to use your Personal Information other than to provide the services requested by Signata.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Signata; or (b) protect and defend the rights or property of Signata or users of the Site.
Editing Your Personal Profile
We realize that your Personal Information, including your name, company, and e-mail address, is subject to change. To the extent that you do provide us with Personal Information, we wish to maintain its accuracy. In some cases, we provide a means to create an account or a profile of information. For example, to change your Personal Information, log in as usual and select the “Edit My Profile” link found on the top right side of the page. Information may be given directly to a Signata Customer Support representative.
Security of Your Personal Information
While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet. We suggest that you change your passwords often, use passwords that include a combination of letters and numbers, and use a secure browser. Products and services are available which can help give you privacy protection while navigating the Internet. See www.privacyalliance.org/resources/ for an overview of many privacy-related tools. While we do not anticipate breaches in security, if one occurs, we will use commercially reasonable efforts to correct the problem that led to the breach.
We do not structure our websites to attract children. Accordingly, we do not intend to collect Personal Information from anyone under 13 years of age.
Notice of Transfer, Use, and Storage of Customer Information (including Your Personal Information)
We will collect, use, and process certain customer information, including Personal Information (such as name, work email address, title, and employer name) for customer satisfaction and account management purposes. We may transfer certain customer information, which may include limited Personal Information, such as customer the contact information listed in this paragraph, to locations worldwide, such as each country in which Signata has an office, to the United States. For customer satisfaction and account management purposes, we also may transfer customer information (including Personal Information) to a third party service provider, which may use a cloud solution and store data in the United States. For customer services purposes associated with the cloud solution, the third party service provider may transfer customer information to other locations. As a result, the data may be subject to access by law enforcement and other government entities, including courts and tribunals in accordance with laws applicable in those jurisdictions.
You have the right to access and correct certain information that Signata holds about you. Any access request may be subject to a fee, where permitted and in accordance with law, to meet our costs in providing you with the details of the information that we hold about you. Please send any requests for access, questions, or comments regarding our data protection practices to email@example.com.
Signata Corporation complies with the U.S.-EU Safe Harbor Framework and the U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information obtained from European Union member countries and Switzerland and has self-certified its adherence to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement with the United States Department of Commerce. To learn more about the safe harbor program please visit www.export.gov/safeharbor. If you believe that Signata Corporation is misusing your information or violating the Safe Harbor principles, please contact firstname.lastname@example.org.
Links to Other Sites
For your information, Signata is located at:
2260 East Bidwell Street #1102
Folsom, California 95630
Copyright © Signata Corporation. All rights reserved. Signata Corporation, 2260 East Bidwell Street #1102, Folsom, CA 95630, USA.